ChartLogic vs. Optum: Which is Best? - Wheelhouse

ChartLogic vs. Optum: Which is Best?

ChartLogic vs. Optum Best Overall: Optum

In our comparison of ChartLogic vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ChartLogic Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
9.0
Usability Score:
7.9
Company Size:All Sizes
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

ChartLogic Pricing
Price Range
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* Vendor does not share prices.

Optum Pricing
Price Range
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* Vendor does not share prices.

Features

ChartLogic Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Electronic Prescription
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Electronic Prescription
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List

Pros & Cons

ChartLogic Pros & Cons
Pros
  • Setup, processing, editing, and medications through electronics is easy.
Cons
  • E-Prescribing is terrible
  • It requires a lot of steps since this part of the program is not intuitive.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

ChartLogic Reviews
Top Favorable Review
P
Peggy
Reviewed on Jul 2, 2021

Nice support.

Setup, processing, editing, and medications through electronics is easy.

Sometimes there are a few connectivity issues.

Top Critical Review
T
Tanya
Reviewed on Jul 2, 2021

The program is user-friendly, intuitive, and packed with a lot of amazing features. I like that it lets me use smart fields, templates, and more. It also helps me save time when doing charting tasks as some of the template fields are already filled automatically.

E-Prescribing is terrible. It requires a lot of steps since this part of the program is not intuitive.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

ChartLogic Alternatives
Optum Alternatives
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ChartLogic vs. Optum: Detailed Comparison

ChartLogic vs. Optum Top Ratings & Reviews: Optum

In our rating and review comparison of ChartLogic vs. Optum, Optum has 2 user reviews and ChartLogic has 8. The average star rating for Optum is 4 while ChartLogic has an average rating of 3.12. Optum has more positive reviews than ChartLogic. Comparing ChartLogic vs. Optum reviews, Optum has stronger overall reviews.

ChartLogic vs. Optum Best Features & Functionality: ChartLogic

ChartLogic vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of ChartLogic vs. Optum, ChartLogic offers more of the most popular features and tools than Optum.

ChartLogic vs. Optum Best Pricing: Optum

In our pricing comparison of ChartLogic vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

ChartLogic vs. Optum Best Usability: Optum

Our comparison of ChartLogic vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. ChartLogic scores higher in setup & support, but Optum has the best scores overall for system usability.

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