Blue Jeans vs. TeamViewer: Which is Best? - Wheelhouse

Blue Jeans vs. TeamViewer: Which is Best?

Blue Jeans vs. TeamViewer Best Overall: TeamViewer

In our comparison of Blue Jeans vs. TeamViewer, TeamViewer is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Blue Jeans Quick Info
WH Score:
8.5
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
8.0
Company Size:Mid Market, Large Market
Platforms:
TeamViewer Quick Info
WH Score:
8.7
Pricing Score:
7.9
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Blue Jeans Pricing
BlueJeans Standard
$9.99
per host / per month
BlueJeans Pro
$13.99
per host / per month
BlueJeans Enterprise
$16.66
per host / per month
TeamViewer Pricing
TeamViewer Remote Access
$24.9
per month
TeamViewer Business
$50.9
per month
TeamViewer Premium
$112.9
per month
TeamViewer Corporate
$229.9
per month
TeamViewer Tensor
Contact Us

Features

Blue Jeans Features
  • Video Conferencing
  • Dial-In/Dial-Out Number
  • Speaker Identification
  • Add/Remove Participants
  • Group Chat
  • Private Chat
  • Screen Sharing
  • Device Discovery
  • Device Control
  • Device Lifecycle Management
  • File Sharing
  • File Transfers
  • Session Recording
  • Screen Recording
  • SIP Trunking
TeamViewer Features
  • Video Conferencing
  • Dial-In/Dial-Out Number
  • Speaker Identification
  • Add/Remove Participants
  • Group Chat
  • Private Chat
  • Screen Sharing
  • Device Discovery
  • Device Control
  • Device Lifecycle Management
  • File Sharing
  • File Transfers
  • Session Recording
  • Screen Recording
  • SIP Trunking

Pros & Cons

Blue Jeans Pros & Cons
Pros
  • The audio and video quality calls are incredibly effective, the naturally existing gap in communication between the offshore and full time designers has been eased by this software, and collaboration with the offshore group is possible courtesy of BlueJeans.
Cons
  • Extremely slow and inaccurate remote control, the platform at times requests you to setup the software making people get puzzled yet the web interface is quite faulty.
TeamViewer Pros & Cons
Pros
  • It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.
Cons
  • There are limitations to the free version
  • It may be a bad idea for a prolonged session of remote login.

Reviews

Blue Jeans Reviews
Top Favorable Review
C
Chang
Reviewed on Jul 2, 2021

The audio and video quality calls are incredibly effective, the naturally existing gap in communication between the offshore and full time designers has been eased by this software, and collaboration with the offshore group is possible courtesy of BlueJeans.

The bandwidth consumed by BlueJeans exceeds the normal consumption.

Top Critical Review
R
Ray
Reviewed on Jul 2, 2021

When installing platforms and servers for our clients, we communicate with 30 of them (disparate) every month. Also, every day, we use it with our infrastructure team.

Smooth presentations, exceptional quality of audio and video,

Extremely slow and inaccurate remote control, the platform at times requests you to setup the software making people get puzzled yet the web interface is quite faulty.

TeamViewer Reviews
Top Favorable Review
J
Jolene
Reviewed on Jul 2, 2021

It has worked well for the many years I have used it mainly to support people contacting me for tech assistance.

It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.

It can be initially confusing for users to understand the relation between host and customer programs.

Top Critical Review
S
Sonia
Reviewed on Jul 2, 2021

While working from home, I often use TeamViewer for short term remote logins. Setting up an account for all my machines is very simple and without using the temporary passwords provided by default by TeamViewer, one can connect with a unique password once TeamViewer is running in the background.

Using the secure file transfer window, it is simple to transfer files, if many monitors are connected to the remote PC it functions well, switching the active monitors from a remote customer is simple, it doesn’t matter the OS running on the machines on both ends as it is a cross-platform app, accessing all my desktops remotely is simple thanks to TeamViewer, remote computer seems like a seamless experience if both ends are supported by the right internet speed, and you simply need to open TeamViewer from your phone and turn your multi-touch display into a responsive trackpad for the desktop if you’re missing trackpads for your computer.

There are limitations to the free version. It may be a bad idea for a prolonged session of remote login.

Alternatives

Blue Jeans Alternatives
TeamViewer Alternatives
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Blue Jeans vs. TeamViewer: Detailed Comparison

Blue Jeans vs. TeamViewer Top Ratings & Reviews: TeamViewer

In our rating and review comparison of Blue Jeans vs. TeamViewer, TeamViewer has 102 user reviews and Blue Jeans has 36. The average star rating for TeamViewer is 4.58 while Blue Jeans has an average rating of 4.33. TeamViewer has more positive reviews than Blue Jeans. Comparing Blue Jeans vs. TeamViewer reviews, TeamViewer has stronger overall reviews.

Blue Jeans vs. TeamViewer Best Features & Functionality: Blue Jeans

Blue Jeans vs. TeamViewer both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Phone System Features, Collaboration Tools, Customizable Items, Enhancements & Personalization, Reporting & Analytics, Systems/Administrative, Third-Party Integrations, Microsoft 365, Google Workspace, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Blue Jeans vs. TeamViewer, Blue Jeans offers more of the most popular features and tools than TeamViewer.

Blue Jeans vs. TeamViewer Best Pricing: TeamViewer

In our pricing comparison of Blue Jeans vs. TeamViewer, TeamViewer's pricing starts at $24.9/month and is more affordable compared to Blue Jeans's starting cost of $9.99/month.

Blue Jeans vs. TeamViewer Best Usability: TeamViewer

Our comparison of Blue Jeans vs. TeamViewer shows that TeamViewer scores higher in usability for ease of use, meets requirements, learning curve, setup & support. Blue Jeans scores higher in quality of support, ease of admin, but TeamViewer has the best scores overall for system usability.

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