Benchmark vs. NextGen: Which is Best? - Wheelhouse

Benchmark vs. NextGen: Which is Best?

Benchmark vs. NextGen Best Overall: NextGen

In our comparison of Benchmark vs. NextGen, NextGen is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Benchmark Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
NextGen Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Benchmark Pricing
Price Range
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* Vendor does not share prices.

NextGen Pricing
Price Range
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* Vendor does not share prices.

Features

Benchmark Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing
NextGen Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing

Pros & Cons

Benchmark Pros & Cons
Pros
  • The software is user-friendly and has a smooth learning curve
  • The support provided is exceptional!.
Cons
  • Occasionally, I encounter difficulty in locating the specific report I need to generate.
NextGen Pros & Cons
Pros
  • The straightforward app that can be customized according to our needs
  • The support is also outstanding.
Cons
  • It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Reviews

Benchmark Reviews
Top Favorable Review
M
Matthew
Reviewed on Jul 2, 2021

The software is user-friendly and has a smooth learning curve. The support provided is exceptional!

The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.

The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.

Occasionally, I encounter difficulty in locating the specific report I need to generate.

NextGen Reviews
Top Favorable Review
F
Frank
Reviewed on Jul 2, 2021

The straightforward app that can be customized according to our needs. The support is also outstanding.

It is a bit expensive for smaller businesses.

Top Critical Review
K
Kathleen
Reviewed on Jul 2, 2021

Horrible. Only ideal for medium and large practices

It functions as advertised by the sales staff.

It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Alternatives

Benchmark Alternatives
NextGen Alternatives
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Benchmark vs. NextGen: Detailed Comparison

Benchmark vs. NextGen Top Ratings & Reviews: Benchmark

In our rating and review comparison of Benchmark vs. NextGen, Benchmark has 14 user reviews and NextGen has 152. The average star rating for Benchmark is 4.71 while NextGen has an average rating of 3.99. Benchmark has more positive reviews than NextGen. Comparing Benchmark vs. NextGen reviews, Benchmark has stronger overall reviews.

Benchmark vs. NextGen Best Features & Functionality: Benchmark

Benchmark vs. NextGen both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of Benchmark vs. NextGen, Benchmark offers more of the most popular features and tools than NextGen.

Benchmark vs. NextGen Best Pricing: NextGen

In our pricing comparison of Benchmark vs. NextGen, NextGen's pricing starts at N/A/month and is more affordable compared to NextGen's starting cost of N/A/month.

Benchmark vs. NextGen Best Usability: NextGen

Our comparison of Benchmark vs. NextGen shows that NextGen scores higher in usability for meets requirements, learning curve, quality of support. Benchmark scores higher in ease of use, setup & support, ease of admin, but NextGen has the best scores overall for system usability.

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