Benchmark vs. iPatientCare: Which is Best? - Wheelhouse

Benchmark vs. iPatientCare: Which is Best?

Benchmark vs. iPatientCare Best Overall: Benchmark

In our comparison of Benchmark vs. iPatientCare, Benchmark is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Benchmark Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
iPatientCare Quick Info
WH Score:
8.0
Pricing Score:
7.7
Feature Score:
8.0
Usability Score:
8.2
Company Size:Mid Market, Large Market
Platforms:

Pricing

Benchmark Pricing
Price Range
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* Vendor does not share prices.

iPatientCare Pricing
Price Range
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* Vendor does not share prices.

Features

Benchmark Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Refills Processing
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
iPatientCare Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Refills Processing
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing

Pros & Cons

Benchmark Pros & Cons
Pros
  • The software is user-friendly and has a smooth learning curve
  • The support provided is exceptional!.
Cons
  • Occasionally, I encounter difficulty in locating the specific report I need to generate.
iPatientCare Pros & Cons
Pros
  • It eases the payroll, offers our employees with a simple to use timecard and data portal that lets them view their pay stubs, hiring balances, and W-2s, hardly do you find mistakes in the system, has a very responsive and helpful client support team, W-2 forms are created automatically for us to mail out, ADP assists us to file taxes and employment reports thereby saving us plenty of time, RUN incorporates with ADP’s hiring services division enabling staff make alterations to their deferral percentages and investment choices directly via the Employee Access Hub
  • Finally, the HR411 aspect is helpful for fundamental HR questions more so when particular forms are required.
Cons
  • Since the product is heavily relied upon, it becomes a mechanical use of the software.

Reviews

Benchmark Reviews
Top Favorable Review
M
Matthew
Reviewed on Jul 2, 2021

The software is user-friendly and has a smooth learning curve. The support provided is exceptional!

The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.

The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.

Occasionally, I encounter difficulty in locating the specific report I need to generate.

iPatientCare Reviews
Top Favorable Review
C
Cecil
Reviewed on Jul 2, 2021

ADP RUN is helpful and cost-effective, it’s a time saver, it functions as anticipated almost every time without any downtime, the client service team is extremely great as is incorporation with other hiring services, it’s powerful and it provides many diverse and helpful aspects.

It eases the payroll, offers our employees with a simple to use timecard and data portal that lets them view their pay stubs, hiring balances, and W-2s, hardly do you find mistakes in the system, has a very responsive and helpful client support team, W-2 forms are created automatically for us to mail out, ADP assists us to file taxes and employment reports thereby saving us plenty of time, RUN incorporates with ADP’s hiring services division enabling staff make alterations to their deferral percentages and investment choices directly via the Employee Access Hub. Finally, the HR411 aspect is helpful for fundamental HR questions more so when particular forms are required.

The Employee Access Hub frequently bugs and hinders a few staff from accessing their accounts, ADP has a tendency of having random sales staff reach out from time to time to try upsells instead of a committed account administrator.

Top Critical Review
D
Dustin
Reviewed on Jul 2, 2021

It links numerous places of healthcare and offered the range of assistance for the organization.

Since the product is heavily relied upon, it becomes a mechanical use of the software.

Alternatives

Benchmark Alternatives
iPatientCare Alternatives
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Benchmark vs. iPatientCare: Detailed Comparison

Benchmark vs. iPatientCare Top Ratings & Reviews: iPatientCare

In our rating and review comparison of Benchmark vs. iPatientCare, iPatientCare has 2 user reviews and Benchmark has 14. The average star rating for iPatientCare is 5 while Benchmark has an average rating of 4.71. iPatientCare has more positive reviews than Benchmark. Comparing Benchmark vs. iPatientCare reviews, iPatientCare has stronger overall reviews.

Benchmark vs. iPatientCare Best Features & Functionality: Benchmark

Benchmark vs. iPatientCare both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of Benchmark vs. iPatientCare, Benchmark offers more of the most popular features and tools than iPatientCare.

Benchmark vs. iPatientCare Best Pricing: iPatientCare

In our pricing comparison of Benchmark vs. iPatientCare, iPatientCare's pricing starts at N/A/month and is more affordable compared to iPatientCare's starting cost of N/A/month.

Benchmark vs. iPatientCare Best Usability: Benchmark

Our comparison of Benchmark vs. iPatientCare shows that Benchmark scores higher in usability for ease of use, learning curve, setup & support, ease of admin. iPatientCare scores higher in meets requirements, quality of support, but Benchmark has the best scores overall for system usability.

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