In our comparison of Benchmark vs. Eclipse, Benchmark is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
The software is user-friendly and has a smooth learning curve. The support provided is exceptional!
The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.
The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.
Occasionally, I encounter difficulty in locating the specific report I need to generate.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
The software is user-friendly and has a smooth learning curve. The support provided is exceptional!
The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.
We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.
The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.
Occasionally, I encounter difficulty in locating the specific report I need to generate.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
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In our rating and review comparison of Benchmark vs. Eclipse, Benchmark has 14 user reviews and Eclipse has 27. The average star rating for Benchmark is 4.71 while Eclipse has an average rating of 4.14. Benchmark has more positive reviews than Eclipse. Comparing Benchmark vs. Eclipse reviews, Benchmark has stronger overall reviews.
Benchmark vs. Eclipse both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of Benchmark vs. Eclipse, Benchmark offers more of the most popular features and tools than Eclipse.
In our pricing comparison of Benchmark vs. Eclipse, Eclipse's pricing starts at N/A/month and is more affordable compared to Eclipse's starting cost of N/A/month.
Our comparison of Benchmark vs. Eclipse shows that Benchmark scores higher in usability for ease of use, setup & support, ease of admin. Eclipse scores higher in meets requirements, learning curve, quality of support, but Benchmark has the best scores overall for system usability.
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