In our comparison of Benchmark vs. DrChrono, Benchmark is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
The software is user-friendly and has a smooth learning curve. The support provided is exceptional!
The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.
The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.
Occasionally, I encounter difficulty in locating the specific report I need to generate.
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
The software is user-friendly and has a smooth learning curve. The support provided is exceptional!
The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.
We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.
The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.
Occasionally, I encounter difficulty in locating the specific report I need to generate.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
Add suggested to comparison
In our rating and review comparison of Benchmark vs. DrChrono, Benchmark has 14 user reviews and DrChrono has 39. The average star rating for Benchmark is 4.71 while DrChrono has an average rating of 3.25. Benchmark has more positive reviews than DrChrono. Comparing Benchmark vs. DrChrono reviews, Benchmark has stronger overall reviews.
Benchmark vs. DrChrono both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of Benchmark vs. DrChrono, Benchmark offers more of the most popular features and tools than DrChrono.
In our pricing comparison of Benchmark vs. DrChrono, DrChrono's pricing starts at N/A/month and is more affordable compared to DrChrono's starting cost of N/A/month.
Our comparison of Benchmark vs. DrChrono shows that Benchmark scores higher in usability for ease of use, setup & support. DrChrono scores higher in meets requirements, learning curve, quality of support, ease of admin, but Benchmark has the best scores overall for system usability.
Get your personalized recommendations now.
