Benchmark vs. Crystal PM: Which is Best? - Wheelhouse

Benchmark vs. Crystal PM: Which is Best?

Benchmark vs. Crystal PM Best Overall: Benchmark

In our comparison of Benchmark vs. Crystal PM, Benchmark is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Benchmark Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Crystal PM Quick Info
WH Score:
8.1
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.8
Company Size:Mid Market, Large Market
Platforms:

Pricing

Benchmark Pricing
Price Range
Contact Us

* Vendor does not share prices.

Crystal PM Pricing
Cloud Version
Contact Us
In Office Version
$9995
per year

Features

Benchmark Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Electronic Prescription
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
Crystal PM Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Electronic Prescription
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing

Pros & Cons

Benchmark Pros & Cons
Pros
  • The software is user-friendly and has a smooth learning curve
  • The support provided is exceptional!.
Cons
  • Occasionally, I encounter difficulty in locating the specific report I need to generate.
Crystal PM Pros & Cons
Pros
  • Simple Practice is user-friendly and highly customizable, enabling easy access to essential data.
Cons
  • The system could benefit from having more staff trained in Canadian healthcare to better adapt the program to local requirements.

Reviews

Benchmark Reviews
Top Favorable Review
M
Matthew
Reviewed on Jul 2, 2021

The software is user-friendly and has a smooth learning curve. The support provided is exceptional!

The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.

The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.

Occasionally, I encounter difficulty in locating the specific report I need to generate.

Crystal PM Reviews
Top Favorable Review
W
Wilber
Reviewed on Jul 2, 2021

Utilize the preset templates to expedite the completion of exams and reduce repetitive tasks. However, be prepared for the potential need to navigate through multiple pages during the exam process."

Simple Practice is user-friendly and highly customizable, enabling easy access to essential data.

The process of completing one exam requires navigating through multiple pages and clicks, which can be time-consuming.

Top Critical Review
R
Richard
Reviewed on Jul 2, 2021

The owners and staff are supportive and make an effort to accommodate your preferences. However, if you are in a Canadian healthcare setting, ensure that the system is well-suited to your specific needs."

Crystal PM efficiently transferred the old data without any issues. It is easy to use and allows for editing exams, providing flexibility in documentation.

The system could benefit from having more staff trained in Canadian healthcare to better adapt the program to local requirements.

Alternatives

Benchmark Alternatives
Crystal PM Alternatives
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Benchmark vs. Crystal PM: Detailed Comparison

Benchmark vs. Crystal PM Top Ratings & Reviews: Benchmark

In our rating and review comparison of Benchmark vs. Crystal PM, Benchmark has 14 user reviews and Crystal PM has 8. The average star rating for Benchmark is 4.71 while Crystal PM has an average rating of 4. Benchmark has more positive reviews than Crystal PM. Comparing Benchmark vs. Crystal PM reviews, Benchmark has stronger overall reviews.

Benchmark vs. Crystal PM Best Features & Functionality: Benchmark

Benchmark vs. Crystal PM both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of Benchmark vs. Crystal PM, Benchmark offers more of the most popular features and tools than Crystal PM.

Benchmark vs. Crystal PM Best Pricing: Crystal PM

In our pricing comparison of Benchmark vs. Crystal PM, Crystal PM's pricing starts at N/A/month and is more affordable compared to Crystal PM's starting cost of N/A/month.

Benchmark vs. Crystal PM Best Usability: Benchmark

Our comparison of Benchmark vs. Crystal PM shows that Benchmark scores higher in usability for ease of use, setup & support, ease of admin. Crystal PM scores higher in meets requirements, learning curve, but Benchmark has the best scores overall for system usability.

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