Benchmark vs. athenaOne: Which is Best? - Wheelhouse

Benchmark vs. athenaOne: Which is Best?

Benchmark vs. athenaOne Best Overall: Benchmark

In our comparison of Benchmark vs. athenaOne, Benchmark is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Benchmark Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
athenaOne Quick Info
WH Score:
8.6
Pricing Score:
8.1
Feature Score:
8.3
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Benchmark Pricing
Price Range
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* Vendor does not share prices.

athenaOne Pricing
Price Range
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* Vendor does not share prices.

Features

Benchmark Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing
athenaOne Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Claim Scrubbing
  • Claim Filing

Pros & Cons

Benchmark Pros & Cons
Pros
  • The software is user-friendly and has a smooth learning curve
  • The support provided is exceptional!.
Cons
  • Occasionally, I encounter difficulty in locating the specific report I need to generate.
athenaOne Pros & Cons
Pros
  • A wonderful software that can be used by the patient and the doctors both
  • Billing is great
  • It helped me to keep track of everything I needed.
Cons
  • We are not at all satisfied with the service provided
  • We would be embarrassed to run a company like Athena
  • They are insanely overpriced
  • They don't even use medical terms and most of the terms are computer words and phrases
  • We are looking for an alternative to Athena.

Reviews

Benchmark Reviews
Top Favorable Review
M
Matthew
Reviewed on Jul 2, 2021

The software is user-friendly and has a smooth learning curve. The support provided is exceptional!

The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.

The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.

Occasionally, I encounter difficulty in locating the specific report I need to generate.

athenaOne Reviews
Top Favorable Review
J
Jose
Reviewed on Jul 2, 2021

A wonderful software that can be used by the patient and the doctors both. Billing is great. It helped me to keep track of everything I needed.

I love this app!

Top Critical Review
M
Maricela
Reviewed on Jul 2, 2021

The training at Athena is the worst. They do not employ any doctor to help out during the training. The project managers conduct training in a quick manner, which is not much helpful. The descriptors are also mislabeled. The entire training was a bad experience.

Order sets or Doctor's orders could be created which includes perfect diagnosis, Xrays, labs, etc. which would not only save time but also keep a record for later use. Controlled medications could also be e-prescribed with the help of an iPhone.

We are not at all satisfied with the service provided. We would be embarrassed to run a company like Athena. They are insanely overpriced. They don't even use medical terms and most of the terms are computer words and phrases. We are looking for an alternative to Athena.

Alternatives

Benchmark Alternatives
athenaOne Alternatives
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Benchmark vs. athenaOne: Detailed Comparison

Benchmark vs. athenaOne Top Ratings & Reviews: Benchmark

In our rating and review comparison of Benchmark vs. athenaOne, Benchmark has 14 user reviews and athenaOne has 58. The average star rating for Benchmark is 4.71 while athenaOne has an average rating of 3.81. Benchmark has more positive reviews than athenaOne. Comparing Benchmark vs. athenaOne reviews, Benchmark has stronger overall reviews.

Benchmark vs. athenaOne Best Features & Functionality: Benchmark

Benchmark vs. athenaOne both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Document Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of Benchmark vs. athenaOne, Benchmark offers more of the most popular features and tools than athenaOne.

Benchmark vs. athenaOne Best Pricing: athenaOne

In our pricing comparison of Benchmark vs. athenaOne, athenaOne's pricing starts at N/A/month and is more affordable compared to athenaOne's starting cost of N/A/month.

Benchmark vs. athenaOne Best Usability: Benchmark

Our comparison of Benchmark vs. athenaOne shows that Benchmark scores higher in usability for ease of use, setup & support, ease of admin. athenaOne scores higher in meets requirements, learning curve, quality of support, but Benchmark has the best scores overall for system usability.

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