In our comparison of Avaya UCaaS vs. Zoho Meeting, Avaya UCaaS is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
My use of zoho is only for meetings. I understand how important the quality of sound and video is when you are having an important but distant meeting. While working with other tools I always had some issues. But with Zoho, my experience is quite outstanding.
It is very easy in use and its simple interface facilitates the ease. I will not claim it to be the best but I consider it to be the easiest. The speed with which it gets connected can beat any better software.
I would like to be additional features added.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Good fundamental features e.g. screen sharing, invites, calls, etc.
Occasional disconnecting of screen sharing, audio quality is poor at times.
The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
My use of zoho is only for meetings. I understand how important the quality of sound and video is when you are having an important but distant meeting. While working with other tools I always had some issues. But with Zoho, my experience is quite outstanding.
It is very easy in use and its simple interface facilitates the ease. I will not claim it to be the best but I consider it to be the easiest. The speed with which it gets connected can beat any better software.
I would like to be additional features added.
Good fundamental features e.g. screen sharing, invites, calls, etc.
Occasional disconnecting of screen sharing, audio quality is poor at times.
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In our rating and review comparison of Avaya UCaaS vs. Zoho Meeting, Zoho Meeting has 27 user reviews and Avaya UCaaS has 23. The average star rating for Zoho Meeting is 4.70 while Avaya UCaaS has an average rating of 4.26. Zoho Meeting has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. Zoho Meeting reviews, Zoho Meeting has stronger overall reviews.
Avaya UCaaS vs. Zoho Meeting both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies. In our feature comparison of Avaya UCaaS vs. Zoho Meeting, Avaya UCaaS offers more of the most popular features and tools than Zoho Meeting.
In our pricing comparison of Avaya UCaaS vs. Zoho Meeting, Zoho Meeting's pricing starts at Free/month and is more affordable compared to Zoho Meeting's starting cost of Free/month.
Our comparison of Avaya UCaaS vs. Zoho Meeting shows that Avaya UCaaS scores higher in usability for ease of use, meets requirements, learning curve, quality of support. Zoho Meeting scores higher in setup & support, ease of admin, but Avaya UCaaS has the best scores overall for system usability.
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