Avaya UCaaS vs. LifeSize Video Conferencing: Which is Best?

Avaya UCaaS vs. LifeSize Video Conferencing: Which is Best?

Avaya UCaaS vs. LifeSize Video Conferencing Best Overall: Avaya UCaaS

In our comparison of Avaya UCaaS vs. LifeSize Video Conferencing, Avaya UCaaS is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:
LifeSize Video Conferencing Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.9
Usability Score:
7.9
Company Size:Mid Market, Large Market
Platforms:

Pricing

Avaya UCaaS Pricing
Price Range
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* Vendor does not share prices.

LifeSize Video Conferencing Pricing
Price Range
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* Vendor does not share prices.

Features

Avaya UCaaS Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
LifeSize Video Conferencing Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
LifeSize Video Conferencing Pros & Cons
Pros
  • Lifesize provides very good equipment for video conferencing and client software for mobiles and computers
  • They are simple to use even by a non-technical person
  • Its cloud service is a trustworthy and stable platform
  • It integrates well with Skype too.
Cons
  • Limited features, speed is slow and the presentation screen arrangement is not attractive.

Reviews

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

LifeSize Video Conferencing Reviews
Top Favorable Review
R
Robbie
Reviewed on Jul 2, 2021

We are extremely satisfied with this software. After facing cost increases in previous Polycom solutions, Lifesize is a boon to us for 3 years of adopting it.

Lifesize provides very good equipment for video conferencing and client software for mobiles and computers. They are simple to use even by a non-technical person. Its cloud service is a trustworthy and stable platform. It integrates well with Skype too.

Those who do not want to install the software they have a web version of LifeCloud service via Google Chrome. But this becomes a drawback when inviting other users. Lifesize should make improvements to facilitate other users.

Top Critical Review
R
Rachel
Reviewed on Jul 2, 2021

For remote team meetings and conferences, it is good.

It is a web-based app with a nice quality of video and audio. Compatible to all device types.

Limited features, speed is slow and the presentation screen arrangement is not attractive.

Alternatives

Avaya UCaaS Alternatives
LifeSize Video Conferencing Alternatives
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Avaya UCaaS vs. LifeSize Video Conferencing: Detailed Comparison

Avaya UCaaS vs. LifeSize Video Conferencing Top Ratings & Reviews: LifeSize Video Conferencing

In our rating and review comparison of Avaya UCaaS vs. LifeSize Video Conferencing, LifeSize Video Conferencing has 43 user reviews and Avaya UCaaS has 23. The average star rating for LifeSize Video Conferencing is 4.30 while Avaya UCaaS has an average rating of 4.26. LifeSize Video Conferencing has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. LifeSize Video Conferencing reviews, LifeSize Video Conferencing has stronger overall reviews.

Avaya UCaaS vs. LifeSize Video Conferencing Best Features & Functionality: Avaya UCaaS

Avaya UCaaS vs. LifeSize Video Conferencing both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies. In our feature comparison of Avaya UCaaS vs. LifeSize Video Conferencing, Avaya UCaaS offers more of the most popular features and tools than LifeSize Video Conferencing.

Avaya UCaaS vs. LifeSize Video Conferencing Best Pricing: LifeSize Video Conferencing

In our pricing comparison of Avaya UCaaS vs. LifeSize Video Conferencing, LifeSize Video Conferencing's pricing starts at N/A/month and is more affordable compared to LifeSize Video Conferencing's starting cost of N/A/month.

Avaya UCaaS vs. LifeSize Video Conferencing Best Usability: LifeSize Video Conferencing

Our comparison of Avaya UCaaS vs. LifeSize Video Conferencing shows that LifeSize Video Conferencing scores higher in usability for quality of support, ease of admin. Avaya UCaaS scores higher in ease of use, meets requirements, learning curve, setup & support, but LifeSize Video Conferencing has the best scores overall for system usability.

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