In our comparison of Avaya UCaaS vs. GoToMeeting, GoToMeeting is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
Creating a business session with colleagues is simple, numerous persons can access the conference simultaneously, and screen sharing is possible.
For you to work with the system, you must pay, and it cannot be used for personal reasons.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
For scheduling, and hosting sessions, it functions well.
Poor sound quality at times.
The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Creating a business session with colleagues is simple, numerous persons can access the conference simultaneously, and screen sharing is possible.
For you to work with the system, you must pay, and it cannot be used for personal reasons.
For scheduling, and hosting sessions, it functions well.
Poor sound quality at times.
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In our rating and review comparison of Avaya UCaaS vs. GoToMeeting, GoToMeeting has 597 user reviews and Avaya UCaaS has 23. The average star rating for GoToMeeting is 4.52 while Avaya UCaaS has an average rating of 4.26. GoToMeeting has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. GoToMeeting reviews, GoToMeeting has stronger overall reviews.
Avaya UCaaS vs. GoToMeeting both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies. In our feature comparison of Avaya UCaaS vs. GoToMeeting, Avaya UCaaS offers more of the most popular features and tools than GoToMeeting.
In our pricing comparison of Avaya UCaaS vs. GoToMeeting, GoToMeeting's pricing starts at $12/month and is more affordable compared to GoToMeeting's starting cost of $12/month.
Our comparison of Avaya UCaaS vs. GoToMeeting shows that GoToMeeting scores higher in usability for ease of use, setup & support, quality of support, ease of admin. Avaya UCaaS scores higher in meets requirements, learning curve, but GoToMeeting has the best scores overall for system usability.
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