Avaya UCaaS vs. Oracle Beehive: Which is Best?

Avaya UCaaS vs. Oracle Beehive: Which is Best?

Avaya UCaaS vs. Oracle Beehive Best Overall: Oracle Beehive

In our comparison of Avaya UCaaS vs. Oracle Beehive, Oracle Beehive is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:
Oracle Beehive Quick Info
WH Score:
8.8
Pricing Score:
8.8
Feature Score:
8.6
Usability Score:
8.2
Company Size:Mid Market, Large Market
Platforms:

Pricing

Avaya UCaaS Pricing
Price Range
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* Vendor does not share prices.

Oracle Beehive Pricing
Price Range
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Features

Avaya UCaaS Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
Oracle Beehive Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Oracle Beehive Pros & Cons
Pros
  • The ease of use and the comprehensive solution it offers by combining email and team collaboration as a SAAS.
Cons
  • One drawback is the limited database storage it provides, and the out-of-the-box experience could be improved
  • I believe the tool could benefit from additional features such as user configurations and increased database storage capacity.

Reviews

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

Oracle Beehive Reviews
Top Favorable Review
E
Elsie
Reviewed on Jul 2, 2021

Using this SAAS solution has helped us reduce costs associated with accommodating changing customer demands. It not only cuts down expenses but also enhances the overall customer experience."

The ease of use and the comprehensive solution it offers by combining email and team collaboration as a SAAS.

While there are no major issues, there is room for improvement in terms of service.

Top Critical Review
B
Barbara
Reviewed on Jul 2, 2021

We are utilizing Beehive as a software-as-a-service solution in the cloud. Its flexibility in usage is a significant advantage. The collaborative features integrated with Outlook are highly beneficial, and the performance surpasses traditional mailing or messaging services."

I appreciate the flexible deployment options and centralized administration provided by Beehive. It also offers seamless integration with various large applications and components, along with instant messaging capabilities. In comparison to Outlook, Beehive stands out as a superior choice.

One drawback is the limited database storage it provides, and the out-of-the-box experience could be improved. I believe the tool could benefit from additional features such as user configurations and increased database storage capacity.

Alternatives

Avaya UCaaS Alternatives
Oracle Beehive Alternatives
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Avaya UCaaS vs. Oracle Beehive: Detailed Comparison

Avaya UCaaS vs. Oracle Beehive Top Ratings & Reviews: Oracle Beehive

In our rating and review comparison of Avaya UCaaS vs. Oracle Beehive, Oracle Beehive has 5 user reviews and Avaya UCaaS has 23. The average star rating for Oracle Beehive is 4.4 while Avaya UCaaS has an average rating of 4.26. Oracle Beehive has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. Oracle Beehive reviews, Oracle Beehive has stronger overall reviews.

Avaya UCaaS vs. Oracle Beehive Best Features & Functionality: Oracle Beehive

Avaya UCaaS vs. Oracle Beehive both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Reporting & Analytics, Collaboration Tools, Document Management, Customizable Items, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service. In our feature comparison of Avaya UCaaS vs. Oracle Beehive, Oracle Beehive offers more of the most popular features and tools than Avaya UCaaS.

Avaya UCaaS vs. Oracle Beehive Best Pricing: Oracle Beehive

In our pricing comparison of Avaya UCaaS vs. Oracle Beehive, Oracle Beehive's pricing starts at N/A/month and is more affordable compared to Oracle Beehive's starting cost of N/A/month.

Avaya UCaaS vs. Oracle Beehive Best Usability: Oracle Beehive

Our comparison of Avaya UCaaS vs. Oracle Beehive shows that Oracle Beehive scores higher in usability for ease of use. Avaya UCaaS scores higher in meets requirements, learning curve, setup & support, quality of support, ease of admin, but Oracle Beehive has the best scores overall for system usability.

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