Avaya UCaaS vs. HighFive Video Conferencing: Which is Best?

Avaya UCaaS vs. HighFive Video Conferencing: Which is Best?

Avaya UCaaS vs. HighFive Video Conferencing Best Overall: HighFive Video Conferencing

In our comparison of Avaya UCaaS vs. HighFive Video Conferencing, HighFive Video Conferencing is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:
HighFive Video Conferencing Quick Info
WH Score:
8.6
Pricing Score:
8.1
Feature Score:
7.9
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Avaya UCaaS Pricing
Price Range
Contact Us

* Vendor does not share prices.

HighFive Video Conferencing Pricing
Standard
$15
per host / per month
Pro
$25
per host / per month
Enterprise
Contact Us

Features

Avaya UCaaS Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
HighFive Video Conferencing Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
HighFive Video Conferencing Pros & Cons
Pros
  • Zoom excels in providing a tool for conducting dynamic and high-definition videoconferences with excellent audio quality.
Cons
  • The software occasionally lags or functions slowly if you or a participant of yours in the meeting has slow internet and you can be duped by you fellow staff.

Reviews

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

HighFive Video Conferencing Reviews
Top Favorable Review
G
Gerald
Reviewed on Jul 2, 2021

The standout feature of cloud storage for recorded conferences adds significant value, enhancing the overall utility and efficiency of the platform. For users considering Zoom, it's crucial to evaluate the size of the groups involved in video conferences. Understanding the performance limitations with a larger number of participants can help in making an informed decision.

Zoom excels in providing a tool for conducting dynamic and high-definition videoconferences with excellent audio quality.

Zoom does have a limitation when it comes to larger groups, and when more than 90 people connect, performance tends to slow down significantly. Issues such as audio or video pausing and, at times, losing the entire video conference can occur, impacting the overall effectiveness of the platform.

Top Critical Review
G
Gregory
Reviewed on Jul 2, 2021

Highfive assists us to link with many remote staff and offers face to face communication and screen sharing ability. It is simple to begin feeling detached from one another seeing that our department is divided across to offices one on each coast. This software is used to aid close the gap offering us the capability to effortlessly have a combined team meeting between the two offices in our respective conference halls. Its use of screen of sharing aids us in managing to offer a simple method to fast go via PowerPoint presentations or show the team how to achieve a certain workflow.

Excellent for linking with remote staff and offering face to face conversations and screen sharing ability, ideal for corporations with numerous offices, or staff out in the field, it’s helpful even if you don’t have remote reps, the software’s sharing capabilities offer a simple method to fast walk via PowerPoint presentations or even illustrate to the team how to attain a certain workflow, and its suitable for duping your staff when they least anticipate it.

The software occasionally lags or functions slowly if you or a participant of yours in the meeting has slow internet and you can be duped by you fellow staff.

Alternatives

Avaya UCaaS Alternatives
HighFive Video Conferencing Alternatives
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Avaya UCaaS vs. HighFive Video Conferencing: Detailed Comparison

Avaya UCaaS vs. HighFive Video Conferencing Top Ratings & Reviews: HighFive Video Conferencing

In our rating and review comparison of Avaya UCaaS vs. HighFive Video Conferencing, HighFive Video Conferencing has 26 user reviews and Avaya UCaaS has 23. The average star rating for HighFive Video Conferencing is 4.61 while Avaya UCaaS has an average rating of 4.26. HighFive Video Conferencing has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. HighFive Video Conferencing reviews, HighFive Video Conferencing has stronger overall reviews.

Avaya UCaaS vs. HighFive Video Conferencing Best Features & Functionality: Avaya UCaaS

Avaya UCaaS vs. HighFive Video Conferencing both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies. In our feature comparison of Avaya UCaaS vs. HighFive Video Conferencing, Avaya UCaaS offers more of the most popular features and tools than HighFive Video Conferencing.

Avaya UCaaS vs. HighFive Video Conferencing Best Pricing: HighFive Video Conferencing

In our pricing comparison of Avaya UCaaS vs. HighFive Video Conferencing, HighFive Video Conferencing's pricing starts at $15/month and is more affordable compared to HighFive Video Conferencing's starting cost of $15/month.

Avaya UCaaS vs. HighFive Video Conferencing Best Usability: HighFive Video Conferencing

Our comparison of Avaya UCaaS vs. HighFive Video Conferencing shows that HighFive Video Conferencing scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. Avaya UCaaS scores higher in learning curve, but HighFive Video Conferencing has the best scores overall for system usability.

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