In our comparison of Avaya Experience Platform vs. MAXcallcommand, Avaya Experience Platform is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
While Avaya serves its purpose well and is user-friendly, it has two significant drawbacks that need to be considered: its outdated nature and its proprietary nature, which limits compatibility with devices from other manufacturers.
Reliable and user-friendly
Outdated platform. Avaya's proprietary nature restricts its compatibility with devices from manufacturers other than Avaya itself.
N/A
Our business has greatly improved due to having a good phone system installed. Connecting our remote workers instantly with contractors and customer is possible. Overall, having this affordable system is great and helpful.
Using it is very easy, programming it from a computer is possible, inputting many different internal and external numbers and transferring calls to them is possible, it has a great feature-the intercom function-you can easily switch to more private calling by just picking up the receiver when you’re speaking with colleagues about quick queries if you’re busy and need to work hands free.
To get to messages on the answer phone after having listened to them at once while retaining the client support number, there are very many options and buttons-you’ll spend numerous hours on the internet trying to locate it (the client support number).
N/A
While Avaya serves its purpose well and is user-friendly, it has two significant drawbacks that need to be considered: its outdated nature and its proprietary nature, which limits compatibility with devices from other manufacturers.
Reliable and user-friendly
Outdated platform. Avaya's proprietary nature restricts its compatibility with devices from manufacturers other than Avaya itself.
Our business has greatly improved due to having a good phone system installed. Connecting our remote workers instantly with contractors and customer is possible. Overall, having this affordable system is great and helpful.
Using it is very easy, programming it from a computer is possible, inputting many different internal and external numbers and transferring calls to them is possible, it has a great feature-the intercom function-you can easily switch to more private calling by just picking up the receiver when you’re speaking with colleagues about quick queries if you’re busy and need to work hands free.
To get to messages on the answer phone after having listened to them at once while retaining the client support number, there are very many options and buttons-you’ll spend numerous hours on the internet trying to locate it (the client support number).
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In our rating and review comparison of Avaya Experience Platform vs. MAXcallcommand, Avaya Experience Platform has 12 user reviews and MAXcallcommand has 0. The average star rating for Avaya Experience Platform is 4.33 while MAXcallcommand has an average rating of 0.0. Avaya Experience Platform has more positive reviews than MAXcallcommand. Comparing Avaya Experience Platform vs. MAXcallcommand reviews, Avaya Experience Platform has stronger overall reviews.
Avaya Experience Platform vs. MAXcallcommand both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Supported Channels, Chat/IM Management, Reporting & Analytics, Customizable Items, Systems/Administrative, Workforce Optimization, Supported Technologies, After-Sales Service. In our feature comparison of Avaya Experience Platform vs. MAXcallcommand, Avaya Experience Platform offers more of the most popular features and tools than MAXcallcommand.
In our pricing comparison of Avaya Experience Platform vs. MAXcallcommand, MAXcallcommand's pricing starts at N/A/month and is more affordable compared to MAXcallcommand's starting cost of N/A/month.
Our comparison of Avaya Experience Platform vs. MAXcallcommand shows that Avaya Experience Platform scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. MAXcallcommand scores higher in , but Avaya Experience Platform has the best scores overall for system usability.
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