In our comparison of Avalara vs. Sage, Sage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The major advantage lies in its streamlined approach, where the system adapts to your workflow, sparing you the need to reinvent established processes.
Navigating the platform is a breeze, making it user-friendly for individuals with varying levels of technical expertise.
Dependency on external channels might pose a hurdle unless users invest time in extensive training to navigate the platform at a deeper level.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
Terrible client service-very slow, Sage seemingly came out with a poor software after learning about the advent of Xero and other cloud providers-it is underdeveloped, lacks basic functionality, the UI is poor, basic features are a bother, etc.
The price is discounted, the length till the end of your VAT period is shown by this software.
It performs basic tasks slowly, it isn’t dependable, slow client service, no method to back up data, has a complicated interface, software development (over a long period of time) is extremely slow and minimal.
The product works as intended, however Avalara's customer support is terrible. It is an enormous undertaking to get responses to emails or meetings attended, and there is hardly any follow-up. There was no response to my requests for a replacement, and my account manager was incompetent. It took me months to cancel a service, which meant I was paying for something I wasn't using! This, even though they admit they should give me credit. I tried to solve these problems for hours on end. Move on and spare yourself the annoyance.
The pain of complying with sales tax is eliminated by Avalara. Avalara connects effortlessly and even makes registration recommendations based on sales, saving us the hours of laborious manual rate updates. My workflow has greatly improved. But a small complication was added with the most recent website upgrade. Convenient keyboard shortcuts have been replaced by awkward mouse-and-keyboard combos, making it take longer to enter customer details and exemption certificates. Moreover, client information reports are not Excel-friendly, which requires manual copying and may result in updates being missed.
Accurate, time Saving, automates sales tax compliance
Website update less efficient, incompatible report file format
The major advantage lies in its streamlined approach, where the system adapts to your workflow, sparing you the need to reinvent established processes.
Navigating the platform is a breeze, making it user-friendly for individuals with varying levels of technical expertise.
Dependency on external channels might pose a hurdle unless users invest time in extensive training to navigate the platform at a deeper level.
Terrible client service-very slow, Sage seemingly came out with a poor software after learning about the advent of Xero and other cloud providers-it is underdeveloped, lacks basic functionality, the UI is poor, basic features are a bother, etc.
The price is discounted, the length till the end of your VAT period is shown by this software.
It performs basic tasks slowly, it isn’t dependable, slow client service, no method to back up data, has a complicated interface, software development (over a long period of time) is extremely slow and minimal.
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In our rating and review comparison of Avalara vs. Sage, Sage has 24 user reviews and Avalara has 16. The average star rating for Sage is 4.16 while Avalara has an average rating of 3.56. Sage has more positive reviews than Avalara. Comparing Avalara vs. Sage reviews, Sage has stronger overall reviews.
Avalara vs. Sage both offer a strong set of features and functionality including Accounting Features, Cash Flow Management, Expense Management, Payment Options, Inventory Management, Document Management, Customizable Items, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Data Migration, Systems/Administrative, Third-Party Integrations, After-Sales Service. In our feature comparison of Avalara vs. Sage, Sage offers more of the most popular features and tools than Avalara.
In our pricing comparison of Avalara vs. Sage, Sage's pricing starts at $10/month and is more affordable compared to Sage's starting cost of $10/month.
Our comparison of Avalara vs. Sage shows that Sage scores higher in usability for ease of use, steup & support, quality of support. Avalara scores higher in meets requirements, learning curve, ease of admin, but Sage has the best scores overall for system usability.
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