Allworx vs. Vonage: Which is Best? - Wheelhouse

Allworx vs. Vonage: Which is Best?

Allworx vs. Vonage Best Overall: Vonage

In our comparison of Allworx vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Allworx Quick Info
WH Score:
8.2
Pricing Score:
7.5
Feature Score:
7.7
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Allworx Pricing
Price Range
Contact Us

* Vendor does not share prices.

Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

Allworx Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute

Pros & Cons

Allworx Pros & Cons
Pros
  • Installing it is simple, it is inexpensive, and every department can have disparate setups on their phones as settings are customizable.
Cons
    Vonage Pros & Cons
    Pros
    • We’ve been using Vonage for 2 years are absolutely satisfied
    • The price and functionality are superb
    • An amazing, cost-effective, intuitive and efficient phone system.
    Cons
    • Poor call quality at times.

    Reviews

    Allworx Reviews
    Top Favorable Review
    K
    Kenneth
    Reviewed on Jul 2, 2021

    It was initially difficult to begin using this software and to keep the availability of reps in queues shutting the server required some customization

    Installing it is simple, it is inexpensive, and every department can have disparate setups on their phones as settings are customizable.

    The calls that this system can handle are minimal. You require another phone server if you want more than 10 queues since that’s the maximum number of queues.

    Top Critical Review
    V
    Valerie
    Reviewed on Jul 2, 2021

    Great features and gets the job done

    Very helpful, collaborative, has plenty of diverse features and function that make communication in a business environment easy and effectual, has a desktop app that lets you see on the screen of the computer incoming and outgoing calls and the availability of other persons in your network. Tracing your employee’s calls is equally possible using Allworx.

    Vonage Reviews
    Top Favorable Review
    C
    Courtney
    Reviewed on Jul 2, 2021

    Magnificent app, highly recommended.

    We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

    No issues so far. We love it!

    Top Critical Review
    S
    Stacy
    Reviewed on Jul 2, 2021

    Regularly updates and has a nice layout.

    Poor call quality at times

    Alternatives

    Allworx Alternatives
    Vonage Alternatives
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    Allworx vs. Vonage: Detailed Comparison

    Allworx vs. Vonage Top Ratings & Reviews: Vonage

    In our rating and review comparison of Allworx vs. Vonage, Vonage has 70 user reviews and Allworx has 6. The average star rating for Vonage is 4.38 while Allworx has an average rating of 4.16. Vonage has more positive reviews than Allworx. Comparing Allworx vs. Vonage reviews, Vonage has stronger overall reviews.

    Allworx vs. Vonage Best Features & Functionality: Vonage

    Allworx vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Customer Relationship Management (CRM) Features, Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service, Supported Technologies. In our feature comparison of Allworx vs. Vonage, Vonage offers more of the most popular features and tools than Allworx.

    Allworx vs. Vonage Best Pricing: Vonage

    In our pricing comparison of Allworx vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.

    Allworx vs. Vonage Best Usability: Vonage

    Our comparison of Allworx vs. Vonage shows that Vonage scores higher in usability for learning curve, setup & support. Allworx scores higher in ease of use, meets requirements, quality of support, ease of admin, but Vonage has the best scores overall for system usability.

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