Alliance Phones vs. RingEX: Which is Best? - Wheelhouse

Alliance Phones vs. RingEX: Which is Best?

Alliance Phones vs. RingEX Best Overall: RingEX

In our comparison of Alliance Phones vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alliance Phones Quick Info
WH Score:
7.9
Pricing Score:
7.8
Feature Score:
8.3
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:
RingEX Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Alliance Phones Pricing
Easy Plus
$29.97
per user / per month
Simplicity Plus
$24.97
per user / per month
Effortless Plus
$19.97
per user / per month
RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

Alliance Phones Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Caller ID
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Caller ID

Pros & Cons

Alliance Phones Pros & Cons
Pros
  • Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system
  • The provider asked us to change the router as we were suffering from poor voice quality and call-droppings
  • At that point, we decided to change our services and go for Alliance Phones
  • Their team worked exclusively and quickly to solve our issues within 2 minutes
  • They did something with our existing router telling us about an option being there
  • Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office
  • Thank you!.
Cons
  • Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

Alliance Phones Reviews
Top Favorable Review
D
Debbie
Reviewed on Jul 2, 2021

Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system. The provider asked us to change the router as we were suffering from poor voice quality and call-droppings. At that point, we decided to change our services and go for Alliance Phones. Their team worked exclusively and quickly to solve our issues within 2 minutes. They did something with our existing router telling us about an option being there. Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office. Thank you!

Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

Top Critical Review
D
Debbie
Reviewed on Jul 2, 2021

Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system. The provider asked us to change the router as we were suffering from poor voice quality and call-droppings. At that point, we decided to change our services and go for Alliance Phones. Their team worked exclusively and quickly to solve our issues within 2 minutes. They did something with our existing router telling us about an option being there. Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office. Thank you!

Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

Alliance Phones Alternatives
RingEX Alternatives
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Alliance Phones vs. RingEX: Detailed Comparison

Alliance Phones vs. RingEX Top Ratings & Reviews: Alliance Phones

In our rating and review comparison of Alliance Phones vs. RingEX, Alliance Phones has 2 user reviews and RingEX has 46. The average star rating for Alliance Phones is 4.5 while RingEX has an average rating of 4.19. Alliance Phones has more positive reviews than RingEX. Comparing Alliance Phones vs. RingEX reviews, Alliance Phones has stronger overall reviews.

Alliance Phones vs. RingEX Best Features & Functionality: Alliance Phones

Alliance Phones vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Document Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of Alliance Phones vs. RingEX, Alliance Phones offers more of the most popular features and tools than RingEX.

Alliance Phones vs. RingEX Best Pricing: RingEX

In our pricing comparison of Alliance Phones vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to Alliance Phones's starting cost of $29.97/month.

Alliance Phones vs. RingEX Best Usability: RingEX

Our comparison of Alliance Phones vs. RingEX shows that RingEX scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Alliance Phones scores higher in meets requirements, but RingEX has the best scores overall for system usability.

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