In our comparison of GoToConnect vs. West Telecom, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
N/A
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
N/A
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
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In our rating and review comparison of GoToConnect vs. West Telecom, GoToConnect has 35 user reviews and West Telecom has 0. The average star rating for GoToConnect is 4.45 while West Telecom has an average rating of 0.0. GoToConnect has more positive reviews than West Telecom. Comparing GoToConnect vs. West Telecom reviews, GoToConnect has stronger overall reviews.
GoToConnect vs. West Telecom both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of GoToConnect vs. West Telecom, GoToConnect offers more of the most popular features and tools than West Telecom.
In our pricing comparison of GoToConnect vs. West Telecom, West Telecom's pricing starts at N/A/month and is more affordable compared to West Telecom's starting cost of N/A/month.
Our comparison of GoToConnect vs. West Telecom shows that GoToConnect scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. West Telecom scores higher in , but GoToConnect has the best scores overall for system usability.
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