8x8 X Series vs. RingCentral Video Solutions: Which is Best?

8x8 X Series vs. RingCentral Video Solutions: Which is Best?

8x8 X Series vs. RingCentral Video Solutions Best Overall: RingCentral Video Solutions

In our comparison of 8x8 X Series vs. RingCentral Video Solutions, RingCentral Video Solutions is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
RingCentral Video Solutions Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
9.0
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
RingCentral Video Solutions Pricing
RingCentral Video Pro
Free
per host / per month
RingCentral Video Pro+
$10.99
per host / per month

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Mute/Unmute
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
RingCentral Video Solutions Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Mute/Unmute
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
RingCentral Video Solutions Pros & Cons
Pros
  • I like that I can have a separate phone number for business purposes.
Cons
  • The only thing I wish they had was an option for Q&A during the hosted webinars.

Reviews

8x8 X Series Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

Top Critical Review
P
Patricia
Reviewed on Jul 2, 2021

This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

Terrible sound quality-too much noise in the background, the system crashes often, etc.

RingCentral Video Solutions Reviews
Top Favorable Review
C
Cindy
Reviewed on Jul 2, 2021

The product is helpful for conducting consultations over the phone.

I like that I can have a separate phone number for business purposes

Call quality is not consistent

Top Critical Review
D
Daniel
Reviewed on Jul 2, 2021

So, to sum it up, I think Ringcentral is a great video calling solution that offers stability and convenience. If you're looking for a reliable platform, I definitely recommend giving it a try!

One of the things I love about using Ringcentral is that I haven't faced any performance issues. The switch between device features is also seamless, which is a big plus. What's more, my customers don't need to install any applications to use it.

The only thing I wish they had was an option for Q&A during the hosted webinars.

Alternatives

8x8 X Series Alternatives
RingCentral Video Solutions Alternatives
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8x8 X Series vs. RingCentral Video Solutions: Detailed Comparison

8x8 X Series vs. RingCentral Video Solutions Top Ratings & Reviews: 8x8 X Series

In our rating and review comparison of 8x8 X Series vs. RingCentral Video Solutions, 8x8 X Series has 74 user reviews and RingCentral Video Solutions has 6. The average star rating for 8x8 X Series is 3.77 while RingCentral Video Solutions has an average rating of 3.33. 8x8 X Series has more positive reviews than RingCentral Video Solutions. Comparing 8x8 X Series vs. RingCentral Video Solutions reviews, 8x8 X Series has stronger overall reviews.

8x8 X Series vs. RingCentral Video Solutions Best Features & Functionality: RingCentral Video Solutions

8x8 X Series vs. RingCentral Video Solutions both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Call Management & Administration, Reporting & Analytics, Collaboration Tools, Document Management, Enhancements & Personalization, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of 8x8 X Series vs. RingCentral Video Solutions, RingCentral Video Solutions offers more of the most popular features and tools than 8x8 X Series.

8x8 X Series vs. RingCentral Video Solutions Best Pricing: RingCentral Video Solutions

In our pricing comparison of 8x8 X Series vs. RingCentral Video Solutions, RingCentral Video Solutions's pricing starts at Free/month and is more affordable compared to RingCentral Video Solutions's starting cost of Free/month.

8x8 X Series vs. RingCentral Video Solutions Best Usability: RingCentral Video Solutions

Our comparison of 8x8 X Series vs. RingCentral Video Solutions shows that RingCentral Video Solutions scores higher in usability for meets requirements, learning curve, ease of admin. 8x8 X Series scores higher in ease of use, setup & support, quality of support, but RingCentral Video Solutions has the best scores overall for system usability.

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