In our comparison of 8x8 X Series vs. Poly, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
With the hands-free headset, you can multitask while working and interacting with clients. The main drawback is that tapping the side button to answer a call requires the red light on the button to be lighted.
Hands-free calling, and allows you to muktitask
Red light on the side button has to be lit in order to answer calls and constantly have to check to the phone
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
I am really happy with the Polycom Group 500 video conferencing solution that I have continued using for three years now. EagleEye is a very smart camera, and the microphone is incredibly sensitive.
Sensitive microphone, intelligent Eagle Eye camera, and saves transportation expenses
None
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
With the hands-free headset, you can multitask while working and interacting with clients. The main drawback is that tapping the side button to answer a call requires the red light on the button to be lighted.
Hands-free calling, and allows you to muktitask
Red light on the side button has to be lit in order to answer calls and constantly have to check to the phone
I am really happy with the Polycom Group 500 video conferencing solution that I have continued using for three years now. EagleEye is a very smart camera, and the microphone is incredibly sensitive.
Sensitive microphone, intelligent Eagle Eye camera, and saves transportation expenses
None
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In our rating and review comparison of 8x8 X Series vs. Poly, Poly has 19 user reviews and 8x8 X Series has 74. The average star rating for Poly is 4.47 while 8x8 X Series has an average rating of 3.77. Poly has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Poly reviews, Poly has stronger overall reviews.
8x8 X Series vs. Poly both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. Poly, 8x8 X Series offers more of the most popular features and tools than Poly.
In our pricing comparison of 8x8 X Series vs. Poly, Poly's pricing starts at N/A/month and is more affordable compared to Poly's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. Poly shows that Poly scores higher in usability for quality of support, ease of admin. 8x8 X Series scores higher in ease of use, meets requirements, learning curve, setup & support, but Poly has the best scores overall for system usability.
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