8x8 X Series vs. EZTalks: Which is Best? - Wheelhouse

8x8 X Series vs. EZTalks: Which is Best?

8x8 X Series vs. EZTalks Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. EZTalks, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
EZTalks Quick Info
WH Score:
8.8
Pricing Score:
8.6
Feature Score:
8.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
EZTalks Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Add/Remove Participants
  • Mute/Unmute
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
  • Caller ID
EZTalks Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Add/Remove Participants
  • Mute/Unmute
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
  • Caller ID

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
EZTalks Pros & Cons
Pros
  • The pricing is reasonable, despite experiencing some connectivity issues with their website.
Cons
  • The free version haslimited functionality.

Reviews

8x8 X Series Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

Top Critical Review
P
Patricia
Reviewed on Jul 2, 2021

This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

Terrible sound quality-too much noise in the background, the system crashes often, etc.

EZTalks Reviews
Top Favorable Review
J
Jeffrey
Reviewed on Jul 2, 2021

Unfortunately, due to the communication issues caused by the product's malfunction, I have been unable to communicate with my colleagues."

The pricing is reasonable, despite experiencing some connectivity issues with their website.

There are several issues I have encountered recently. Firstly, when trying to sign in to the eztalks platform, a "502 bad Gateway" error message appears, preventing me from joining meetings

Top Critical Review
T
Thomas
Reviewed on Jul 2, 2021

The design, set up, and ease of use are great.

The free version haslimited functionality.

Alternatives

8x8 X Series Alternatives
EZTalks Alternatives
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8x8 X Series vs. EZTalks: Detailed Comparison

8x8 X Series vs. EZTalks Top Ratings & Reviews: 8x8 X Series

In our rating and review comparison of 8x8 X Series vs. EZTalks, 8x8 X Series has 74 user reviews and EZTalks has 16. The average star rating for 8x8 X Series is 3.77 while EZTalks has an average rating of 3.75. 8x8 X Series has more positive reviews than EZTalks. Comparing 8x8 X Series vs. EZTalks reviews, 8x8 X Series has stronger overall reviews.

8x8 X Series vs. EZTalks Best Features & Functionality: EZTalks

8x8 X Series vs. EZTalks both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Reporting & Analytics, Collaboration Tools, Document Management, Customizable Items, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Supported Channels. In our feature comparison of 8x8 X Series vs. EZTalks, EZTalks offers more of the most popular features and tools than 8x8 X Series.

8x8 X Series vs. EZTalks Best Pricing: EZTalks

In our pricing comparison of 8x8 X Series vs. EZTalks, EZTalks's pricing starts at N/A/month and is more affordable compared to EZTalks's starting cost of N/A/month.

8x8 X Series vs. EZTalks Best Usability: 8x8 X Series

Our comparison of 8x8 X Series vs. EZTalks shows that 8x8 X Series scores higher in usability for ease of use, learning curve, setup & support. EZTalks scores higher in meets requirements, quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.

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