8x8 X Series vs. Verizon VoIP: Which is Best?

8x8 X Series vs. Verizon VoIP: Which is Best?

8x8 X Series vs. Verizon VoIP Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. Verizon VoIP, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Verizon VoIP Quick Info
WH Score:
7.9
Pricing Score:
7.5
Feature Score:
7.7
Usability Score:
7.1
Company Size:Mid Market, Large Market
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
Verizon VoIP Pricing
Verizon VoIP Business Digital Voice
$35
per phone number / per month

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
Verizon VoIP Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
Verizon VoIP Pros & Cons
Pros
    Cons

      Reviews

      8x8 X Series Reviews
      Top Favorable Review
      P
      Paul
      Reviewed on Jul 2, 2021

      But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

      I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

      The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

      Top Critical Review
      P
      Patricia
      Reviewed on Jul 2, 2021

      This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

      Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

      Terrible sound quality-too much noise in the background, the system crashes often, etc.

      Verizon VoIP Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      8x8 X Series Alternatives
      Verizon VoIP Alternatives
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      8x8 X Series vs. Verizon VoIP: Detailed Comparison

      8x8 X Series vs. Verizon VoIP Top Ratings & Reviews: 8x8 X Series

      In our rating and review comparison of 8x8 X Series vs. Verizon VoIP, 8x8 X Series has 74 user reviews and Verizon VoIP has 0. The average star rating for 8x8 X Series is 3.77 while Verizon VoIP has an average rating of 0.0. 8x8 X Series has more positive reviews than Verizon VoIP. Comparing 8x8 X Series vs. Verizon VoIP reviews, 8x8 X Series has stronger overall reviews.

      8x8 X Series vs. Verizon VoIP Best Features & Functionality: 8x8 X Series

      8x8 X Series vs. Verizon VoIP both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. Verizon VoIP, 8x8 X Series offers more of the most popular features and tools than Verizon VoIP.

      8x8 X Series vs. Verizon VoIP Best Pricing: 8x8 X Series

      In our pricing comparison of 8x8 X Series vs. Verizon VoIP, 8x8 X Series's pricing starts at $24/month and is more affordable compared to Verizon VoIP's starting cost of $35/month.

      8x8 X Series vs. Verizon VoIP Best Usability: 8x8 X Series

      Our comparison of 8x8 X Series vs. Verizon VoIP shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Verizon VoIP scores higher in , but 8x8 X Series has the best scores overall for system usability.

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