In our comparison of 8x8 X Series vs. Ooma Enterprise, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
Their customer service stands out as a shining example of what Nordstrom-level service means. Any minor issues we encountered were swiftly addressed by their responsive support team. The sound quality of our calls has consistently met our expectations.
The sound quality provided by Ooma's service is impeccable, ensuring clear and reliable communication.
None
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Inexpensive, Ooma helps in keeping costs at a low level in my small business when I’m monitoring recurring costs.
I had to pay more to acquire the premium service, majority of the other corporations have services that must be bought from Ooma.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Their customer service stands out as a shining example of what Nordstrom-level service means. Any minor issues we encountered were swiftly addressed by their responsive support team. The sound quality of our calls has consistently met our expectations.
The sound quality provided by Ooma's service is impeccable, ensuring clear and reliable communication.
None
Inexpensive, Ooma helps in keeping costs at a low level in my small business when I’m monitoring recurring costs.
I had to pay more to acquire the premium service, majority of the other corporations have services that must be bought from Ooma.
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In our rating and review comparison of 8x8 X Series vs. Ooma Enterprise, Ooma Enterprise has 65 user reviews and 8x8 X Series has 74. The average star rating for Ooma Enterprise is 4.29 while 8x8 X Series has an average rating of 3.77. Ooma Enterprise has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Ooma Enterprise reviews, Ooma Enterprise has stronger overall reviews.
8x8 X Series vs. Ooma Enterprise both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. Ooma Enterprise, 8x8 X Series offers more of the most popular features and tools than Ooma Enterprise.
In our pricing comparison of 8x8 X Series vs. Ooma Enterprise, 8x8 X Series's pricing starts at $24/month and is more affordable compared to Ooma Enterprise's starting cost of $19.99/month.
Our comparison of 8x8 X Series vs. Ooma Enterprise shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Ooma Enterprise scores higher in , but 8x8 X Series has the best scores overall for system usability.
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