In our comparison of 8x8 X Series vs. Grasshopper, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
Simple to use, greetings and extension messages are customizable, and very resourceful and helpful service team who assist me to get new customers and offer the corporation a facelift.
Insufficient features in the web interface and Mac OS app, and you have to pay extra money for the e-fax
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.
None
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Simple to use, greetings and extension messages are customizable, and very resourceful and helpful service team who assist me to get new customers and offer the corporation a facelift.
Insufficient features in the web interface and Mac OS app, and you have to pay extra money for the e-fax
Incredibly simple to use, ability to add extensions for my employees effortlessly, simple to access messages, and ability to obtain computer-generated phone numbers.
None
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In our rating and review comparison of 8x8 X Series vs. Grasshopper, Grasshopper has 33 user reviews and 8x8 X Series has 74. The average star rating for Grasshopper is 4.39 while 8x8 X Series has an average rating of 3.77. Grasshopper has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Grasshopper reviews, Grasshopper has stronger overall reviews.
8x8 X Series vs. Grasshopper both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. Grasshopper, 8x8 X Series offers more of the most popular features and tools than Grasshopper.
In our pricing comparison of 8x8 X Series vs. Grasshopper, Grasshopper's pricing starts at Free/month and is more affordable compared to Grasshopper's starting cost of Free/month.
Our comparison of 8x8 X Series vs. Grasshopper shows that 8x8 X Series scores higher in usability for ease of use, meets requirements. Grasshopper scores higher in learning curve, setup & support, quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.
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