In our comparison of 8x8 X Series vs. Cisco Webex, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
I really love the feature that enables me to pass controls from one use to the next. I’m enjoying the experience of using it for nearly all my video calling and meetings. I highly support the use of this software.
Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.
The audio connections is at times problematic.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The ideal software with complete functionality.
The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
I really love the feature that enables me to pass controls from one use to the next. I’m enjoying the experience of using it for nearly all my video calling and meetings. I highly support the use of this software.
Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.
The audio connections is at times problematic.
The ideal software with complete functionality.
The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.
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In our rating and review comparison of 8x8 X Series vs. Cisco Webex, Cisco Webex has 334 user reviews and 8x8 X Series has 74. The average star rating for Cisco Webex is 4.35 while 8x8 X Series has an average rating of 3.77. Cisco Webex has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Cisco Webex reviews, Cisco Webex has stronger overall reviews.
8x8 X Series vs. Cisco Webex both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. Cisco Webex, 8x8 X Series offers more of the most popular features and tools than Cisco Webex.
In our pricing comparison of 8x8 X Series vs. Cisco Webex, Cisco Webex's pricing starts at N/A/month and is more affordable compared to Cisco Webex's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. Cisco Webex shows that 8x8 X Series scores higher in usability for ease of use, learning curve, setup & support. Cisco Webex scores higher in meets requirements, quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.
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