3CX vs. Blue Jeans: Which is Best? - Wheelhouse

3CX vs. Blue Jeans: Which is Best?

3CX vs. Blue Jeans Best Overall: Blue Jeans

In our comparison of 3CX vs. Blue Jeans, Blue Jeans is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

3CX Quick Info
WH Score:
8.4
Pricing Score:
7.7
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
Blue Jeans Quick Info
WH Score:
8.5
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
8.0
Company Size:Mid Market, Large Market
Platforms:

Pricing

3CX Pricing
3CX Free
Free
per year
3CX SMB
$175
per year
3CX PRO
$145
per year
3CX ENT
$180
per year
Blue Jeans Pricing
BlueJeans Standard
$9.99
per host / per month
BlueJeans Pro
$13.99
per host / per month
BlueJeans Enterprise
$16.66
per host / per month

Features

3CX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Add/Remove Participants
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
Blue Jeans Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Add/Remove Participants
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

3CX Pros & Cons
Pros
  • Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
Cons
  • Poor client care service.
Blue Jeans Pros & Cons
Pros
  • The audio and video quality calls are incredibly effective, the naturally existing gap in communication between the offshore and full time designers has been eased by this software, and collaboration with the offshore group is possible courtesy of BlueJeans.
Cons
  • Extremely slow and inaccurate remote control, the platform at times requests you to setup the software making people get puzzled yet the web interface is quite faulty.

Reviews

3CX Reviews
Top Favorable Review
B
Brandon
Reviewed on Jul 2, 2021

Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.

It frequently logs me out, and logging back in requires support assistance- a very lengthy process.

Top Critical Review
G
Gerald
Reviewed on Jul 2, 2021

If the software was commissioned appropriately, services could be much better.

Using it is simple and quick, and using the app it is possible to access it via phone.

Poor client care service.

Blue Jeans Reviews
Top Favorable Review
C
Chang
Reviewed on Jul 2, 2021

The audio and video quality calls are incredibly effective, the naturally existing gap in communication between the offshore and full time designers has been eased by this software, and collaboration with the offshore group is possible courtesy of BlueJeans.

The bandwidth consumed by BlueJeans exceeds the normal consumption.

Top Critical Review
R
Ray
Reviewed on Jul 2, 2021

When installing platforms and servers for our clients, we communicate with 30 of them (disparate) every month. Also, every day, we use it with our infrastructure team.

Smooth presentations, exceptional quality of audio and video,

Extremely slow and inaccurate remote control, the platform at times requests you to setup the software making people get puzzled yet the web interface is quite faulty.

Alternatives

3CX Alternatives
Blue Jeans Alternatives
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3CX vs. Blue Jeans: Detailed Comparison

3CX vs. Blue Jeans Top Ratings & Reviews: Blue Jeans

In our rating and review comparison of 3CX vs. Blue Jeans, Blue Jeans has 36 user reviews and 3CX has 87. The average star rating for Blue Jeans is 4.33 while 3CX has an average rating of 4.33. Blue Jeans has more positive reviews than 3CX. Comparing 3CX vs. Blue Jeans reviews, Blue Jeans has stronger overall reviews.

3CX vs. Blue Jeans Best Features & Functionality: Blue Jeans

3CX vs. Blue Jeans both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Phone System Features, Reporting & Analytics, Collaboration Tools, Customizable Items, Enhancements & Personalization, Systems/Administrative, Third-Party Integrations, Microsoft 365, Google Workspace, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of 3CX vs. Blue Jeans, Blue Jeans offers more of the most popular features and tools than 3CX.

3CX vs. Blue Jeans Best Pricing: Blue Jeans

In our pricing comparison of 3CX vs. Blue Jeans, Blue Jeans's pricing starts at $9.99/month and is more affordable compared to Blue Jeans's starting cost of $9.99/month.

3CX vs. Blue Jeans Best Usability: Blue Jeans

Our comparison of 3CX vs. Blue Jeans shows that Blue Jeans scores higher in usability for quality of support. 3CX scores higher in ease of use, meets requirements, learning curve, setup & support, ease of admin, but Blue Jeans has the best scores overall for system usability.

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