In our comparison of 3CX vs. GoToConnect, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
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In our rating and review comparison of 3CX vs. GoToConnect, GoToConnect has 35 user reviews and 3CX has 87. The average star rating for GoToConnect is 4.45 while 3CX has an average rating of 4.33. GoToConnect has more positive reviews than 3CX. Comparing 3CX vs. GoToConnect reviews, GoToConnect has stronger overall reviews.
3CX vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Drag-and-Drop Builders/Designers, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of 3CX vs. GoToConnect, GoToConnect offers more of the most popular features and tools than 3CX.
In our pricing comparison of 3CX vs. GoToConnect, GoToConnect's pricing starts at $27/month and is more affordable compared to GoToConnect's starting cost of $27/month.
Our comparison of 3CX vs. GoToConnect shows that GoToConnect scores higher in usability for quality of support, ease of admin. 3CX scores higher in ease of use, meets requirements, learning curve, setup & support, but GoToConnect has the best scores overall for system usability.
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