In our comparison of 3CLogic vs. Mitel, Mitel is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
3CLogic has successfully addressed our main business challenge, which is the rapid implementation of new clients with both phone and ServiceNow case projects. With their support, we have been able to onboard new clients within a matter of days, and any necessary changes can be implemented swiftly, sometimes even within hours or minutes. This agility has greatly benefited our operations and allowed us to deliver prompt and efficient service.
Our long-standing partnership with 3CLogic as our primary phone provider has been excellent. The integration they offer with ServiceNow has proven to be invaluable. Their ability to adapt and grow alongside ServiceNow upgrades has allowed us to maintain a streamlined update process. We have also undertaken several custom projects to align with our clients' specific needs, and 3CLogic has consistently demonstrated responsiveness to our requests and requirements.
While 3CLogic has been reliable and efficient, having additional API options would be desirable to further enhance our integration capabilities.
You can do your work well using MiCloud, what's more; it is easy to use.
Even the novice to the systems can use MiCloud Business with ease. Besides, it does provide the functionality to get the work done as needed. Everyone who needs such an application, I strongly recommend this product to them.
It can be slow to load and for some people's liking, wish it were faster!
3C Logic excels in keeping their customers and software up to date with the latest versions. As a result, we rarely encounter any problems, making it difficult to pinpoint specific issues.
3C Logic has been absolutely fantastic for our call center operations. We have extensively evaluated several competitors, and 3C Logic surpasses them all. The user-friendly format makes it easy for our representatives to learn and utilize. The provided analytics are unparalleled, delving deep into the details that contribute to improved business performance. Moreover, their customer support is incredible. They respond promptly, offer willing assistance, and follow up to ensure complete problem resolution.
As a cloud-based product, 3C Logic may experience occasional lag. However, we considered this factor when choosing their services, and the rare occurrence of downtime does not outweigh the benefits. In fact, 3C Logic's uptime surpasses that of our previous onsite system.
Before investing in this system, you should make sure that it is suited to your company's organizational structure and your particular needs.
There are many options that become available to use for your business when you utilize this system. There are a lot of helpful functions.
Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.
3CLogic has successfully addressed our main business challenge, which is the rapid implementation of new clients with both phone and ServiceNow case projects. With their support, we have been able to onboard new clients within a matter of days, and any necessary changes can be implemented swiftly, sometimes even within hours or minutes. This agility has greatly benefited our operations and allowed us to deliver prompt and efficient service.
Our long-standing partnership with 3CLogic as our primary phone provider has been excellent. The integration they offer with ServiceNow has proven to be invaluable. Their ability to adapt and grow alongside ServiceNow upgrades has allowed us to maintain a streamlined update process. We have also undertaken several custom projects to align with our clients' specific needs, and 3CLogic has consistently demonstrated responsiveness to our requests and requirements.
While 3CLogic has been reliable and efficient, having additional API options would be desirable to further enhance our integration capabilities.
3C Logic excels in keeping their customers and software up to date with the latest versions. As a result, we rarely encounter any problems, making it difficult to pinpoint specific issues.
3C Logic has been absolutely fantastic for our call center operations. We have extensively evaluated several competitors, and 3C Logic surpasses them all. The user-friendly format makes it easy for our representatives to learn and utilize. The provided analytics are unparalleled, delving deep into the details that contribute to improved business performance. Moreover, their customer support is incredible. They respond promptly, offer willing assistance, and follow up to ensure complete problem resolution.
As a cloud-based product, 3C Logic may experience occasional lag. However, we considered this factor when choosing their services, and the rare occurrence of downtime does not outweigh the benefits. In fact, 3C Logic's uptime surpasses that of our previous onsite system.
You can do your work well using MiCloud, what's more; it is easy to use.
Even the novice to the systems can use MiCloud Business with ease. Besides, it does provide the functionality to get the work done as needed. Everyone who needs such an application, I strongly recommend this product to them.
It can be slow to load and for some people's liking, wish it were faster!
Before investing in this system, you should make sure that it is suited to your company's organizational structure and your particular needs.
There are many options that become available to use for your business when you utilize this system. There are a lot of helpful functions.
Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.
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In our rating and review comparison of 3CLogic vs. Mitel, 3CLogic has 8 user reviews and Mitel has 27. The average star rating for 3CLogic is 4.5 while Mitel has an average rating of 4.18. 3CLogic has more positive reviews than Mitel. Comparing 3CLogic vs. Mitel reviews, 3CLogic has stronger overall reviews.
3CLogic vs. Mitel both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Relationship Management (CRM) Features, Lead Management, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Customizable Items, Collaboration Tools, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations. In our feature comparison of 3CLogic vs. Mitel, 3CLogic offers more of the most popular features and tools than Mitel.
In our pricing comparison of 3CLogic vs. Mitel, Mitel's pricing starts at N/A/month and is more affordable compared to Mitel's starting cost of N/A/month.
Our comparison of 3CLogic vs. Mitel shows that Mitel scores higher in usability for learning curve, quality of support, ease of admin. 3CLogic scores higher in ease of use, meets requirements, setup & support, but Mitel has the best scores overall for system usability.
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